Luxury Floarea Flowers Trading LLC respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you how we look after your personal data when you visit or use our platforms (Website and Application), regardless of where you visit them from, and tell you about your privacy rights and how the law protects you.

 

This Privacy Policy is an integral part of our Terms and Conditions. By accepting the Terms, you accept the Privacy Policy. By using our Services on any and all platforms, you agree to the collection and use of information in accordance with this Privacy Policy.

 

1. Information We Collect

 

We may collect and process the following categories of personal data:

 

Identity Information: name, gender, date of birth, and similar identifiers.

 

Contact Information: billing address, delivery address, email address, and phone numbers.

 

Payment Information: details of your payment cards or bank account (processed securely through our payment partners).

 

Transaction Data: details about payments to and from you, and other details of products and services you have purchased.

 

Technical Data: IP address, login data, browser type and version, time zone setting, and device information.

 

Usage Data: information about how you use our website, application, and services.

 

Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

 

2. How We Use Your Information

 

We use your personal data for purposes including:

 

To register you as a customer.

 

To process and deliver your orders, including managing payments and delivery.

 

To manage our relationship with you, including customer support.

 

To provide a personalized shopping experience.

 

To improve our website, services, and customer experience.

 

To send you promotional offers, updates, and marketing communications (only with your consent).

 

To comply with legal obligations.

 

3. Sharing Your Information

 

We may share your personal data with:

 

Service Providers and Partners: delivery companies, payment processors, IT and system administration providers.

 

Professional Advisers: lawyers, bankers, auditors, and insurers.

 

Government Authorities: where disclosure is required by law.

 

We will never sell your personal data to third parties.

 

4. Data Security

 

We have implemented appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Access to your personal data is limited to employees, agents, contractors, and third parties who have a business need to know.

 

5. Data Retention

 

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

 

6. Your Rights

 

You have the following rights regarding your personal data:

 

The right to access the personal data we hold about you.

 

The right to request correction of inaccurate or incomplete data.

 

The right to request deletion of your data where there is no lawful reason for us to continue processing it.

 

The right to object to processing for direct marketing purposes.

 

The right to withdraw consent at any time (where we rely on consent).

 

7. Cookies & Tracking Technologies

 

We may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.

 

8. Third-Party Links

 

Our platforms may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We are not responsible for the privacy practices of such third parties.

 

9. Children’s Privacy

 

Our services are not intended for individuals under the age of 18, and we do not knowingly collect data relating to children.

 

10. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

 

11. Contact Us

 

If you have any questions about this Privacy Policy or our data practices, please contact us